Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
CGI Window Replacement: The Hollywood Owner’s Guide
CGI window replacement in Hollywood typically runs $340-$780 per opening installed, depending on the series, glazing package, and whether the frame is being retrofitted or fully replaced. We stock CGI-compatible sashes, balances, and hardware for same-day repair on most residential series, and we carry the full CGI catalog for full-frame replacement when the existing unit has reached end of life. Most Hollywood homeowners discover their CGI window is failing when the sash won’t stay up, the lock won’t engage, or they feel salt air coming through a gap that wasn’t there last season.
Which CGI Models This Applies To
CGI’s residential lines break into three tiers, and the replacement approach differs for each. The Estate Series uses heavier extrusions and proprietary interlocks; the Sentinel Series is the workhorse found in most Hollywood homes built between 2015 and 2022; and the Impact Series carries the HVHZ (High Velocity Hurricane Zone) rating required for coastal Broward County. We replace units across all three.
To identify your model, check the etched mark on the glass spacer or the label inside the frame head. The series code (ES, SE, or IMP) tells us the wall thickness, which determines whether a sash-only replacement will seat properly or if the full frame has to come out. Here’s where owners get stuck: a Sentinel sash will physically fit an Estate frame, but the glazing bead profile differs by 3/16 inch, and the weatherstrip won’t seal. We learned that the hard way on a job near Hollywood Hills in 2019. Measure the opening, not your optimism.
We are an independent service provider, not affiliated with CGI. For OEM parts, we order direct through CGI’s Florida distribution in Medley. For hardware and balances, we often specify truth-brand or Caldwell equivalents that match the spec and carry the same warranty, at lower lead time.
Signs Your CGI Window Replacement Is Failing

- Sash drops or won’t stay open. The coil balance has lost tension. In Hollywood’s salt air, balance springs corrode faster than inland specs predict; we see this first on east-facing units within eight to ten years.
- Visible moisture between glass panes. The insulating glass unit (IGU) seal has failed. Once argon escapes and desiccant saturates, the glass is done; no repair restores the thermal break.
- Lock won’t engage or feels loose. The keep has shifted or the multipoint mechanism has worn. On CGI’s tilt-wash units, the lock tongue can score the keeper slot until the geometry no longer mates.
- Draft around the frame perimeter. Compression weatherstrip has taken a set, or the frame has racked slightly in its opening. We check with a smoke pencil to find whether it’s the sash seal or the frame-to-wall gap.
- Condensation on the interior glass surface. Not between panes, but inside the room. This points to low interior surface temperature from degraded low-E coating or failed warm-edge spacer, common in units that faced afternoon sun for a decade.
Before
AfterReplacement Cost & What’s Included
| Scope | Price Range (Hollywood) | What’s Included |
|---|---|---|
| Sash replacement (IGU + frame) | $340-$520 | Measured survey, OEM or spec-matched sash, removal/disposal, installation, photo record |
| Full frame replacement, standard size | $580-$780 | Complete unit, new flashing, interior/exterior trim, permit if required, Haven Standard documentation |
| Hardware/balance repair only | $180-$290 | Diagnosis, parts, adjustment, written scope |
What drives the range: size (CGI makes up to 60-by-96-inch fixed units), glazing package (clear, Low-E, or impact-laminated), and whether the existing frame is square within 1/4 inch. If it’s not, we shim and refit; we don’t force a unit in and walk away. Every replacement carries our 365-Day Done Right Promise under Haven Clause 5: No surprises. The price on your written quote is the price on the invoice.
DIY or Call Us?

What you can safely check: verify the model marking, photograph the failure, and confirm whether the issue is the sash, the hardware, or the frame seal. What goes wrong fast: removing a CGI sash without supporting the balance assembly lets the coil snap back into the jamb cavity, and the jamb liner tears. Reinstalling a tilt-wash sash with the pivots misaligned cracks the pivot bar or scores the balance shoe track. We’ve both on our truck.
There’s no high-tension danger here like a garage door spring, but a dropped sash can break the IGU or your fingers, and a misinstalled unit leaks for years before the damage shows. If you want to know what’s actually failed before you decide, call us. We’ll read the spec sheet against your rough opening and tell you what needs to happen.
FAQs
How long do CGI windows last in Hollywood’s climate?
Twelve to twenty years for the IGU seal, eight to twelve for balances and hardware, assuming east-facing exposure to salt air. North-facing units in Hollywood Hills often run five years longer. Call (754) 714-7309 for an exact quote on replacement - estimates are free.
Can the window be repaired instead of replaced?
Hardware and balances, yes; failed IGU seals, no. Once the desiccant is saturated and the low-E coating oxidizes at the edge, the thermal performance is gone. We repair what can be repaired and replace what can’t, and we document the difference in writing. Call (754) 714-7309 for an exact quote - estimates are free.
How long does the replacement take?
Sash swap: two to three hours per opening. Full frame: four to six hours, plus cure time for sealants. We schedule by the job, not by the hour, and we don’t leave until the photo record is complete. Call (754) 714-7309 to schedule.
Do you stock CGI parts?
We stock balances, locks, keepers, and pivot hardware for Sentinel and Estate series on every truck. Full sashes and frames we order to measured spec, typically three to five business days from survey to installation. Call (754) 714-7309 to confirm availability for your series.
Ready to know what your CGI window needs? Call (754) 714-7309 to schedule your free estimate. You’ll get a measured survey you keep, a written price before any work starts, and a documented photo record when the job is done - that’s Haven Clause 1, and it’s how we’ve handled every one of our 18,000+ openings since 2012.
Written by Sonia Raman, Owner, Sightline Windows & Doors Hollywood at Sightline Windows & Doors Hollywood, serving Hollywood and nearby areas.










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